Our difference is primarily driven by our commitment to operational excellence. Flawless execution against our defined performance metrics is monitored through consistent and interactive communication with our clients. We have designed a unique feedback system that encompasses daily, weekly, monthly, quarterly, and annual reviews.
The distinct advantage of the Transcend Facility Management Company, LLC model is our focus on the creation of a high-performance culture. At the heart of that culture is an interactive and supportive work environment. Recruiting and hiring competent talent, detailed onboarding processes, extensive employee training, daily activity checklists, and consistent and frequent coaching result in our team members feeling both empowered and accountable.
We offer above-market compensation, and generous benefits make Transcend Facility Management Company, LLC an employer of choice. Clients will feel the result of these differences in areas such as low staff turnover and concierge-type responses to all stakeholders’ requests.
Promoting the benefits of environmentally-friendly cleaning is a top priority at Transcend Facility Management Company, LLC. We leverage green products, microfiber cloths and mops, high-filtration vacuums, and chemical dilution systems to minimize the environmental impact of cleaning and improve indoor air quality. We offer green cleaning services and advise our clients on ways to use environmentally-friendly solutions to reduce operational costs and create a safer indoor environment.
We adhere to federal, state, local, client, and Transcend Facility Management Company, LLC policies through background checks & clearances prior to job placement, safe environment education completion, quarterly operational training, and adherence to business conduct requirements.