Our difference is primarily driven by our commitment to operational excellence. Flawless execution against our defined performance metrics is monitored through consistent and interactive communication with our clients. We have designed a unique feedback system that encompasses daily, weekly, monthly, quarterly, and annual reviews.
The distinct advantage of the Transcend Facility Management Company, LLC model is our focus on the creation of a high-performance culture. At the heart of that culture is an interactive and supportive work environment. Recruiting and hiring competent talent, detailed onboarding processes, extensive employee training, daily activity checklists, and consistent and frequent coaching result in our team members feeling both empowered and accountable.
We offer above-market compensation, and generous benefits make Transcend Facility Management Company, LLC an employer of choice. Clients will feel the result of these differences in areas such as low staff turnover and concierge-type responses to all stakeholders’ requests.